Ordering Policy

RECIPIENT RESTRICTIONS

By placing an order for an alcoholic beverage through our website, you formally represent that you are at least 21 years of age and that the intended recipient of the shipment is at least 21 years of age. The recipient will be required to show identification that proves he or she is at least 21 years old and will be required to sign for the delivery. If the recipient cannot provide identification proving their age or the recipient's home is vacant, the delivery will be re- attempted up to three times.

SHIPPING

We will ship using the shipping method that you pre-selected for your order. UPS Ground is our standard shipping method. Please allow up to 10 business days for your order to be charged and processed, plus the estimated shipping time frame for the shipping method you choose. Extreme weather may damage wine, therefore during times of extreme weather conditions we DO NOT ship ordersIf you have any questions about your order or its delivery status, please call (509) 526.5230.

SHIPPING DESTINATIONS

State laws restrict or prevent shipping wine directly to consumers in some states. We are only able to ship wine purchased over the internet to the states listed in the table below. Deliveries can only be made to physical addresses. We cannot ship to Post Office boxes or APO/FPO addresses. The following is a list of states to which we may legally ship our wines:

  • Alabama1
  • California
  • Colorado
  • DC
  • Florida
  • Georgia
  • Idaho
  • llinois
  • Iowa
  • Kansas
  • Maine
  • Maryland
  • Michigan
  • Minnesota
  • Missouri
  • Montana2  
  • Nebraska
  • New Hampshire
  • New Mexico
  • New York
  • Nevada
  • North Carolina
  • North Dakota
  • Oregon
  • South Carolina
  • Tennessee
  • Texas
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin

1 For shipping to Alabama (AL) you must supply DI Authorization Form and ship to an ABC store; please contact the office at (509) 526.5230.
2 For shipping to Montana (MT) you must supply your connoisseur’s license; please contact the office at 
(509) 526.5230.

If your state is not listed above, we are unable to ship our wine to you. You must pick up the wine at the winery.

TAXES

All sales from our site are subject to local and state taxes and will be calculated prior to checkout from our online store and once your shipping address is reconciled in our system.

CANCELLATION POLICY

You may cancel your order at any time prior to the order being shipped. Once your order has shipped we do not offer any refunds or exchanges.

35 South Spokane Street, Walla Walla, WA USA | 509.526.5230 | FAX 509.526.5267 | charles@kvintners.com
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